I recently had the opportunity to assist a client in the creation of technical patent specifications for their augmented reality technology. It was an interesting process and one that was…
Readme.io is a web-based, online documentation authoring system, that is quickly becoming the go-to system for online help and for good reason. With nothing to install, it offers a simple…
Over the last few years we’ve seen the number of development companies who are using Macs increase significantly. This is no doubt due to higher adoption rates of rich, new…
Confluence has no doubt taken over the “wiki” arena within organizations and for good reason. It offers all of the benefits of a standard wiki with advanced features that make…
With software now being offered as a service (i.e. online web applications, or “SAAS”), your users are increasingly expecting your software to be available anytime, anywhere, from their web browser….
For some time now I’ve been looking to diversify the business. While I enjoy the technical writing side of things and get to utilize my programming skills on a lot…
I’ve been asked a number of times now to convert a set of FAQ articles that live in a knowledge base, into a full‑blown user guide. Since this has become…
As a programmer, technical writer, and general techie, I’ve spent a good chunk of my time scouring the Internet for solutions when technical problems arise. And when a problem is…
Over the last few years we’ve documented a number of REST APIs for clients, so we thought it was high time we shared some of our learnings. In this article,…
Here at Essential Instructions we use Word for all sorts of projects. If you’ve been following our newsletters you’ll be used to our regular “Tips for Word” articles ranging from…